WHO ARE WE?
Luxury Handbags and more (LH & M) is a vintage luxury retailer that specializes in authentic handbags and accessories from designer brands including Hermès, Chanel, Louis Vuitton, Gucci, Prada, Ferragamo, Miu Miu, Cartier, Dior, Chloé, and more! LH&M prides itself in its rigorous authenticity protocol. LH&M sources its products through private auctions, individual collections and directly from clients online and in select retail locations. We do not buy or sell reproductions. LH&M is not affiliated with any of the brands listed on the site and in store. We guarantee all products to be 100% authentic.
WHAT DOES VINTAGE MEAN?
LH&M selection of luxury vintage products range from pieces that date back over 20 years ago, to items part of collections from this season. Vintage steps away from the traditional luxury shopping experience and focuses on preowned luxury masterpieces. LH&M gives renewed life, and a fresh chapter to each piece that we buy and sell.
HOW DO I KNOW THE MERCHANDISE IS AUTHENTIC?
LH&M prides itself on the quality of its merchandise and does not accept or sell reproductions. Every product acquired has undergone a thorough control check to meet the highest standards of excellence. LH&M guarantees the authenticity and condition of every item sold so that customers can purchase products with complete confidence. Authenticity Guarantee.
WHAT IS THE CONDITION OF THE MERCHANDISE?
The condition of each item is specified by an alphabetical rating found within the product description. An overview of the ratings can be found below:
- PRISTINE - Never been used or carried
- EXCELLENT - Very good condition, there may be slight signs of wear
- Rank A VERY GOOD - Good condition, some signs of wear due to regular use
- Rank B GOOD - Fair condition, stains, discolorations and visible wear or other marks.
- Rank C FAIR - Well used, obvious signs of use such as scratches, cracks and stains. (might need repair)
DO YOU OFFER A WARRANTY ON YOUR PRODUCTS?
Due to the vintage nature of our products, we are unable to offer a warranty on any products offered for sale via our website.
ALL SALE ARE FINAL.NO RETURN, NO EXCHANGE ON ALL DESIGNER BRAND"
WHAT IS YOUR RETURN POLICY?
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need to provide the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
View our Return Policy for more details.
ORDERS AND PAYMENTS
We work hard to make sure your order is sent out on time. It is up to the receiver to ensure that the correct shipping address is provided, and that you are there to receive your item. LH&M is not responsible for lost or stolen packages.
CAN I CANCEL OR CHANGE MY ORDER ONCE IT HAS BEEN PLACED?
If you would like to cancel your order, you can request a cancellation up until the time your order processed. If the order has already been processed, it will be treated as an unauthorized return and be subject to fees. See the Return Policy for more information. Please note that if a promotional credit (including referral credits) was used in an order that you have cancelled, the credit will not be reimbursed.
WHY HAVE I BEEN CONTACTED ABOUT MY PAYMENT?
Due to the high value of orders, you may be contacted by our accounts department to confirm your billing information. In cases where the billing and shipping addresses do not match, we may require you or your credit card company to verify the purchase.
If you fail to respond to an email or telephone call requesting additional information, LH&M reserves the right to hold the shipment and/or cancel the order. Please ensure you have added email@example.com to your safe list and have included a valid phone number in your order to avoid missing these important notifications.